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You will be notified by e-mail once your account has been activated by the store owner.

If you have ANY questions about the operation of this online shop, please contact the store owner.

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Shipping Methods

We are committed to providing fast and reliable shipping for all our products, including neck massagers, eye massagers, and weighing scales.

Flat Shipping Fee: $7.99 per order

All orders are processed and shipped within 1–3 business days after payment confirmation. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Standard Shipping: 7–14 business days (depending on destination)

Delivery times may vary due to customs, local courier delays, or peak seasons

Order Processing

Orders are processed Monday to Friday (excluding public holidays)

Orders placed on weekends or holidays will be processed on the next business day

Shipping Notes

Please ensure that your shipping address is accurate and complete

We are not responsible for delays caused by incorrect address details

Delivery timeframes are estimates and not guaranteed

If you have any questions regarding shipping, please contact us: sale@visinav.com